Privacy Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how you can control it. We never sell your personal data to third parties.
1. Overview
Aizulo.com ("we", "us", "our") operates an e-commerce platform that allows sellers to create online stores and customers to purchase products. This Privacy Policy describes how we collect, use, and protect personal information when you use our platform.
By using Aizulo, you consent to the data practices described in this policy. If you do not agree, please do not use our platform.
2. Data We Collect
2.1 Information You Provide
| Data Type | What We Collect | Who Provides It |
|---|---|---|
| Account Info | Name, email address, password (hashed) | Sellers at registration |
| Store Info | Store name, URL slug, description, logo | Sellers during setup |
| Business Info | Country, currency, business type, phone | Sellers during setup |
| Product Info | Product names, prices, descriptions, images | Sellers |
| Order Info | Buyer name, email, shipping address | Customers at checkout |
| Payment Info | PayPal email (no card numbers stored) | Sellers via PayPal |
2.2 Automatically Collected Information
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on platform
- Referring website URL
- Session data and cookies (see our Cookie Policy)
2.3 Information from Third Parties
If you sign in using Google, we receive your name, email address, and profile picture from Google. We do not receive your Google password.
3. How We Use Your Data
We use the information we collect to:
- Create and manage your seller account and online store
- Process and display your products to customers
- Facilitate order management between sellers and buyers
- Send transactional emails (order confirmations, receipts)
- Provide customer support
- Improve and develop the platform
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send platform updates and important notices
We do not: Sell your personal data, use your data for advertising on third-party platforms, or share your data with data brokers.
4. Data Sharing
4.1 With Service Providers
We share data with trusted third-party service providers who help us operate the platform:
| Provider | Purpose | Data Shared |
|---|---|---|
| PayPal | Payment processing | Seller PayPal email, transaction amounts |
| Namecheap / cPanel | Web hosting | Server logs, file storage |
| Google (optional) | Sign-in authentication | Email, name if Google login used |
| Email provider | Transactional emails | Email address, order details |
4.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Aizulo, our users, or the public.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you before your data becomes subject to a different privacy policy.
5. Data Storage & Security
Your data is stored on secure servers hosted by Namecheap. We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Passwords stored using bcrypt hashing (never in plain text)
- Regular security audits and updates
- Access controls limiting who can view your data
- Automatic backups to prevent data loss
Data Retention: We retain your account data for as long as your account is active. After account deletion, data is removed within 30 days, except where required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@aizulo.com. We will respond within 30 days.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your login session, analyze platform usage, and improve our services.
For full details on the cookies we use and how to control them, please see our Cookie Policy.
8. Children's Privacy
Aizulo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.
If you believe a child has provided us with personal data, please contact us at privacy@aizulo.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by posting a prominent notice on the platform. The updated policy will take effect 14 days after notification.
We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Privacy team:
| privacy@aizulo.com | |
| Subject line | "Privacy Request — [Your Name]" |
| Response time | Within 30 days |
| Website | www.aizulo.com |